Shipping policy

Last updated: September 22, 2026

All orders are processed and shipped as quickly as possible, excluding weekends and holidays.

Processing times

Pre-orders: timing varies, so check the item's listing.
Custom stitched items: usually 2 to 3 weeks before shipping. Need it sooner? See our Rush Fee page.
Ready to ship items: usually ship within 2 to 5 business days of purchase.

Delivery

All orders ship by standard carrier, such as USPS, with tracking. You'll get a shipping confirmation email with your tracking number as soon as your order leaves. Most orders arrive within 2 to 7 business days after they ship. Carrier delays, weather and other things outside our control can affect delivery times, and we can't guarantee exact delivery dates once a package is with the carrier.

If any part of your order is delayed because of stock, order volume or anything else, we'll email you as soon as possible.

Please note

We are not responsible for delays caused by the postal service, customs, or incorrect shipping information entered at checkout. Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages.